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Call to Get 1 Free Month of Service + More!

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Call for Special Offer!

1 (800) 668-9200

Home Contact Support

Contact Support

How can we help?

Our Customer Care Team is eager to to assist you. Please feel free to call our Customer Care Team for any questions or concerns you may have.

Customer Care Hours of Operation

Mon-Fri 9:00 am- 8:00 pm EST

Saturday 9:00 am – 5:00 pm EST

Sunday Closed

Customer Care Hours of Operation
1-800-313-1191

We’d Love to Chat

Life Safety
Consultants

Your introduction to our medical alert services.

Customer Care
Specialists

Your main point of contact post-purchase.

Mailing
Address

1818 Market Street, Suite 1200
Philadelphia, PA 19103

1-800-668-9200

Sunday – Saturday,
7:30am – 10pm EST

1-800-313-1191

Monday – Friday, 9am – 8pm EST
Saturday, 9am – 5pm EST

Skip the wait.

Use the chat box below to speak with a live Specialist from our Customer Care Team, or use our MyGuardian customer portal to track your shipment, view account details, and update your billing information.

Send us a message.

We respond to all inquiries within one (1) business day.