GOVERNMENT SERVICES
Medicaid/LTSS
Medical Guardian’s flagship brand in the Medicaid market is MedScope. Medical Guardian acquired MedScope in 2021. We are committed to supporting various LTSS and government-sponsored programs across more than 45+ states.
PERS provider of choice
Why Choose Us
- We’ve been serving the Home & Health Community-based Services market for over 24 years.
- Our focus since Day 1 has been addressing the needs of care managers and the members they serve. We deliver market-leading products to Waiver programs nationwide.
What Our Partners Say
- “Thank you for your dedication to improving the communication lines for our members and the case managers. Your exceptional customer service far exceeds the expectations of the case managers” – Case Manager
Medical Guardian understands the needs of Care Managers and the people they serve
Operational Excellence
- 650+ local installers in our network across the country
- Fast referral entry and installation, with visibility throughout the process
- Tailored care manager portal with simple and consistent member reporting
- Best-in-class inventory management (8-12 months), with devices always available
- Claims processing automation
Industry Leading Products
- Access to the smallest and most popular PERS Devices, at-home and mobile
- Monitoring response time of <10 seconds on average
- Multiple wearable options, including new wristband
- Verizon or AT&T 4G LTE connectivity, with extended battery life
- Fall Detection and GPS
Value Add Services
- Portal to access program data designed specifically for care managers
- World-class NPS customer support
- Free lockboxes available upon request
- Ongoing investment into R&D to ensure your members have access to the best offerings
- Leadership team with 75+ years of PERS industry experience
Why Medicaid care managers choose Medical Guardian
We’ve created an automated workflow based on years of case management engagement, allowing us to streamline feedback loops and keep you informed during every step of the process.
Dedicated and speedy operational queues, with real-time referral and installation status
24-hour referral entry with an industry leading 5-day average speed to install
Flexible referral intake process, adapting to the solution that best fits your needs
Standby customer support to quickly identify and troubleshoot cases
GOVERNMENT SERVICES
Medicare Advantage
Hear from Alex Prough, our SVP of Health Services, about how we can help you acquire and attain more members and to provide a unique way to increase compliance and close gaps in care.
PERS and RPM for MA plans
We have engaged leading actuarial consultants to ensure health plans can maximize ROI with our programs. MG brings a brand your members might already be familiar with, which accelerates impact to growth and ability to reach members to influence STAR ratings.
The need for remote monitoring technology & services in supplemental benefits and care management is greater than ever:
of older adults would prefer
to age independently
of aging adults will require Long Term Services and Supports (LTSS)
Healthcare worker shortage by 2025, with workforce shortages already an issue?
fewer hospitalizations
associated with RPM
of MA members eligible for PERS
as a Supplemental Benefit?
of older adults fall each year,
leading cause of injury?
PERS has become a must-have supplemental
benefit for MA plans
8M
MA members with access to PERS as a supplemental benefit
50+
MA organizations with PERS in the benefit design
1,600
Total plans with PERS in the Plan Benefit Package
5 out of 6
Largest MA organizations in the country offer PERS
Tailored technology to expand member touchpoints
High-impact results without burdening care and vendor management teams
We simplify the process so you can do more
One-stop shop to consolidate vendors, streamline processes, and maximize ROI
Simplified data reporting enables care managers to focus on care and not administrative work
Dedicated account management and end to end logistics – we do all the heavy lifting
Clear outcomes improvement targets and performance SLAs with accountability
