MG Mini – FAQs
Can I wear the MG Mini in the shower?
Absolutely! The MG Mini is water resistant and can be worn comfortably in the shower, an area where 80% of falls occur.
Will I be protected anywhere I go with the MG Mini?
Yes. Using the medical alert system’s GPS, our highly certified emergency operators can always send immediate help, whether you’re at home or on the go. The MG Mini has the widest GPS coverage of any medical alert, equipped with 4G LTE connectivity.
Can I speak to an emergency operator through the MG Mini?
You sure can! The MG Mini comes with clear two-way audio speakers allowing you to connect to emergency operators 24/7
How do I get protected when my device is charging?
Add a secondary pendant to your device. With a secondary wrist or neck pendant, you can connect to the MG Mini while in charging mode and access emergency help with the push of a button. This secondary button does come with a $2.99 per month fee, but it is well worth the extra layer of protection. Important! The secondary button must be within 500 ft of the MG Mini in order to work.
Do I need to have AT&T or Verizon network service on my cellular plan in order to use my device?
Not Necessary. The MG Mini comes with a cellular SIM card embedded in the device and is equipped with its own service plan that all bundled into your total service costs. Enjoy nationwide coverage without needing to change your network plan.
Do I need WiFi in order to use the device?
Not Necessary. The MG Mini uses WiFi as a backup method for location services through a process called WiFi positioning or WiFi triangulation. WiFi positioning works by using the signals from nearby WiFi access points (APs) to determine the approximate location of a device.
The primary method for location services is GPS. GPS stands for “Global Positioning System.” It is a satellite-based navigation system that provides location and time information anywhere on or near the Earth’s surface.