Home Guardian 2.0 – FAQs
How do I power on and power off my device?
Plug the power adaptor into a direct wall socket that is not connected to a light switch. Press the red power button on the back of the device located next to the power cord. The info light will light up solid green indicating it is connected to a power source and will verbally state, “Device ready.”
Powering off the Home Guardian 2.0:
Press the red power button on the back of the device located next to the power cord. The berry colored LED light on the front of the device will go out indicating the device is powered off.
Can I move this device to a new location?
Should extension cords and surge protectors be avoided?
What material is used to make the neck button?
What material is used to make the wrist button?
Are the buttons water-resistant?
Are the wearable buttons water-resistant?
How long does the battery in the button (neck and wrist) last?
How long does the battery in the Fall Detection button last?
Can metal roofing/siding, trees, airports and other environmental factors have any effect on the device being able to connect?
Yes, metal roofs/siding, concrete buildings (such as a basement) and environmental factors like wooded areas can have an impact on signal strength for a device which affects the device’s ability to connect.