MGMini Lite – FAQs and Best Practices
FAQs
Can I wear the MG Mini in the shower?
Yes. This device is water-resistant. That means you can shower with your device, but it should not be submerged. Be sure to towel-dry after exposure to water.
How do I know when the charging cradle is receiving power?
The charging cradle has a red LED light in the center of the cradle. When the charging cradle is plugged into an outlet and receiving power, this light will be red.
Does it matter which direction the MGMini Lite is placed in the charging cradle?
There are charging pins on both sides of the charging cradle, so the device can charge when placed into the cradle face-up with the band perpendicular to the charging cord. The device cannot charge if it’s placed face-down onto the charging cradle.
How do I know if the MGMini Lite is charging?
The device will state “charging” when it’s placed onto the charging cradle. You will also see the light around the call button flashing red.
How do I know when the MGMini Lite is fully charged?
Your device is fully charged when the light around the call button is solid red.
Is it possible that my location may not be found?
While it is very unlikely, it is possible that platform supporting the device may not receive a latitude or longitude or that an address cannot be found. In this case, all location technologies available will be used to locate the device. No technology works 100% of the time.
If I don’t need a cell phone, how does the device connect?
The MGMini Lite uses cellular coverage to work properly. It is important to test the device to ensure you have adequate cell coverage in your area. If you experience coverage issues, please contact Medical Guardian immediately.
Can I use this with my pacemakers?
If you have a pacemaker, it’s important to consult with your medical professional and review your pacemaker materials regarding interactions with cell phones. You should then follow the same precautions recommended in those materials for using this medical alert device.
Does the device contain magnets?
No, the MGMini Lite does not contain any magnets.
* No technology, including fall detection technology, works 100% of the time. If a fall occurs, you should always push your button.
*If your device does not connect properly, please contact Medical Guardian immediately.
* No technology, including fall detection technology, works 100% of the time. If a fall occurs, you should always push your button.
*If your device does not connect properly, please contact Medical Guardian immediately.
Best Practices
GPS
The mobile device has an unlimited, nationwide range and is GPS-enabled within the US where there is sufficient Verizon 4G coverage. Remember to take the mobile device with you when you leave your house.
Testing
It is recommended to test the mobile device and any/all buttons once a month.