Home Classic GuardianClassic Guardian – Testing Classic Guardian – TestingIt is recommended to test your device and pendants monthly to ensure they are working properly. Follow the steps below to test your device and pendants. Press the transmitter button firmly and...

Home Classic Guardian Classic Guardian – Pairing ButtonsClassic Guardian – Pairing ButtonsHow to pair a button with the Classic Guardian: Gather any/all buttons to be paired Press and hold the pairing button on the right-hand side of the base station until you hear...

Home Classic Guardian Classic Guardian – Parts Identification and Light IndicatorsClassic Guardian – Parts Identification and Light Indicators Solid green – Unit is Connected to a Power Source Blinking green – Unit is running on backup battery.​​​​​​​ Off – No...

Home Classic Guardian Classic Guardian – Initial Setup and InstallationClassic Guardian – Initial Setup and InstallationInstalling the Classic Guardian using a landline:Find the main home phone (wall jack). ​​​​​​​It is recommend placing the base station close to the...

Home Classic Guardian Classic Guardian – FAQsClassic Guardian – FAQsYes, this device can be moved to a new location anywhere in the United States where there is a working telephone landline. The new address will need to be provided (temporary or permanent) by calling...

Home Mini GuardianMini Guardian – Best PracticesMini Guardian – Best PracticesThe mobile device has an unlimited, nationwide range and is GPS-enabled within the US where there is sufficient Verizon 4G coverage. Remember to take the mobile device with you when you...

Home Mini GuardianMini Guardian – Parts Identification and Light IndicatorsMini Guardian – Parts Identification and Light IndicatorsRed Battery Light – off the cradle ​​​​No red light – battery is good/normal Flash every 26 seconds – indicates a low battery and should...

Home Home Guardian 2.0 – FAQsHome Guardian 2.0 – FAQsPowering on the Home Guardian 2.0: Plug the power adaptor into a direct wall socket that is not connected to a light switch. Press the red power button on the back of the device located next to the power cord. The...

Home Home Guardian 2.0 – Lockbox SetupHome Guardian 2.0 – Lockbox SetupA spare key to the home is kept in the lockbox and secured somewhere outside of the home (usually the front door). In the event of emergency dispatch, our operators will provide the code to the...

Home Home Guardian 2.0 – Best PracticesHome Guardian 2.0 – Best PracticesThe base unit can detect a button press within a 1,400 ft range from the base device. Help can still be sent if you aren’t able to communicate with the monitoring center and you are within 1,400...