Home Home Guardian 2.0 – Testing Home Guardian 2.0 – TestingIt is recommended to test your device and pendants monthly to ensure they are working properly. Follow the steps below to test your device and pendants. To get started, grab any/all buttons that need to be...

Home Home Guardian 2.0 – Fall DetectionHome Guardian 2.0 – Fall DetectionFall Detection can provide peace of mind knowing that our monitoring center will receive a signal to send help without the push of a button for additional $10.00 monthly. Fall Detection pendants...

Home Mini GuardianInitial Setup and InstallationMini Guardian – Initial Setup and InstallationFollow these steps to install the Mini Guardian Plug the charging cradle into a power outlet (a red light will illuminate on the cradle). Make sure the charging cradle is...

Home Home Guardian Home Guardian 2.0 – Button PairingHome Guardian 2.0 – Button PairingPairing a button with the Home Guardian 2.0Press the white pairing button on the back of the device to initiate the verbal cue “Entering Pairing mode”. Press the button on the neck...

Home Home Guardian 2.0 – Parts Identification and Light IndicatorsHome Guardian 2.0 – Parts Identification and Light Indicators Berry backlight Help Button Info button Microphone Speaker Red Power Button AC Power Connector Micro SIM Card Slot Phone Jack Berry Volume...

Home Home Guardian 2.0 Home Guardian 2.0 – Installation and Initial SetupHome Guardian 2.0 – Installation and Initial Setup Follow these steps to install the Home Guardian 2.0. Make sure the ac power adaptor is securely connected to the back of the device. Plug the...

Home Mobile GuardianMobile Guardian 2.0 – FAQs Mobile Guardian 2.0 – FAQsTo power on the Mobile Guardian 2.0: Place the unit in the charger which will initiate the power-on sequence. The device will state “Device Ready” when it has made a successful network...

Home Mobile Guardian Mobile Guardian 2.0 – Lockbox SetupMobile Guardian 2.0 – Lockbox SetupA spare key to the home is kept in the lockbox and secured somewhere outside of the home (usually the front door). In the event of emergency dispatch, our operators will provide...

Home StellaStellaStella is an automated testing feature that uses AI (Artificial Intelligence) and automated responses after a button press and has the capability to understand whether you need help, are testing your unit, or pressed the button accidentally and react...

Home Mobile GuardianMobile Guardian 2.0 – Testing Mobile Guardian 2.0 – TestingIt is recommended to test your device and pendants monthly to ensure they are working properly. Follow the steps below to test your device and pendants. To get started, grab any/all buttons...