MGHome Cellular
Stay Safe, Stay Active: Peace of Mind at the Push of a Button
As low as $39.95/mo.
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With 4G technology, 32-hour backup battery and Voice Assist technology, the MGHome Cellular medical alert device is the most advanced home-based system of its kind.
- Smart, sleek design with Smarti Voice Assist button
- 1,400 ft (about 4 football fields) of protection
- Can sync with included necklace or wristband
- Includes access to our member portal & app – a powerful tool that enables caregiver connection
| Height: | 2.3 in. |
| Width: | 6.4 in. |
| Depth: | 6.4 in. |
| Weight: | 1.27 lbs. |
| Power: | Wall outlet, Lithium Ion Back up Battery |
Live Your Life With Confidence
How It Works
Instant Help, Just One Press Away
If you need support in the instance of an injury or fall, press the help button to connect to our emergency monitors, available 24/7. Optional fall detection can be added to your service to automatically detect falls and call for you when you are unable to press the help button.
Request Any Type Of Help
We can dispatch the police, fire department, EMTs, mental health services, or even a member of your Care Circle on your behalf.
Fast, Reliable Peace Of Mind
You are not alone. 4G means our strongest-ever signal keeps you connected until a helping hand arrives.
Go Ahead, Give Us a Ring!
What’s Included
MGHomeCellular Device
Your MGHome Cellular base unit provides you with protection in and around your home.
Power Cord
This power cord is designed to plug into both your device and the wall outlet. If your power fails, the backup battery will activate and last up to 32 hours.
Neck Pendant Or Wristband
Equipped with an easy-to-use active button, this device offers the convenience of both a lanyard and a wristband.
Features
Embrace Voice Assist Technology
Activate self-testing and spoken reports about your device status with the simple press of a button. Smarti serves as a 1-stop hub for essential device information.
Enjoy Our Fastest Speed Yet
Wear It Your Way
Snap your help button into the included wristband or necklace. Wearables are available in both black and white to give you options to match your style.
Additional Features
Stay Connected
Build up a team of care contacts in our member portal & app that are instantly reachable in times of need. They can chat with each other to ensure you have coverage and manage tasks & activities.
Experience Care On Call
Our attentive, 24/7 Monitoring Center has your back in times of need. We keep essential information instantly accessible while safeguarding your privacy.
Feel Safe In Your Home
Stay active in and around your home with 1,400 ft (about 4 football fields) of protection between the necklace and base unit.
Shower Safely
Bathe in relaxation, knowing you have water-resistant protection. Your MGHomeCellular wristband and necklace can be worn in the shower.
Share With A Partner
Add multiple wearable buttons to your subscription, sync with our online portal & app, and keep your entire household connected.
Design Your System
Boost your protection by adding wall buttons, fall detection, and additional wearable buttons to your subscription.
Frequently Asked Questions
Can I speak to an emergency operator through my emergency alert necklace or wristband?
No.
You can only speak to an operator through the base station’s 2-way speaker system. The Interchangeable Help Button simply allows you to contact our monitoring center up to 1,400 feet in every direction of the base station. If you are unable to speak with our operators, they send emergency services to your home right away.
Can I wear the MGHomeCellular pendants in the shower?
Absolutely!
Even though the base station is not water-resistant, the Interchangeable Help Buttons are highly water-resistant so you can trigger an emergency call should you experience an accident while in the shower.
Are there any additional fees to pay for the MGHomeCellular using 4G LTE service?
No.
You never have to worry about any additional fees for when the MGHome Cellular contacts our monitoring center using 4G LTE. Plus, you don’t even need to use 4G LTE in order to be protected in your home.
I live with my spouse. Can they be protected as well?
Yes.
Multiple Interchangeable Help Buttons can be synced with your MGHome Cellular base station so you and your spouse, or another family member, can be protected in and around your home.
How does fall detection work?
For an extra layer of protection in your home, you can add a water-resistant Fall Detection Pendant to your MGHome Cellular system. This pendant will automatically send a wireless signal to your base station should it detect a fall, and our monitoring center will be contacted via the AT&T cellular network. For just $10 extra a month, your MGHome Cellular can become a fall detection system, ensuring that you will always be able to receive help in an emergency.
Can I move this device to a new location?
Yes.
This device can be moved to a new location anywhere in the United States. The new address will need to be provided (temporary or permanent) by calling the Customer Care department or by logging into our online member portal & app. The device should be tested at the new address to ensure it is working properly.
Does the MGHome Cellular have a backup battery?
Yes.
Thanks to the MGHome Cellular‘s 32 hour backup battery, you will always be able to contact our monitoring center, even during a power outage.
How do I power on and power off my device?
Powering on the MGHome Cellular:
- Plug the power adaptor into a direct wall socket that is not connected to a light switch. Press the red power button on the back of the device located next to the power cord. The info light will light up solid green indicating it is connected to a power source and will verbally state, “Device ready.”
Powering off the MGHome Cellular:
- Press the red power button on the back of the device located next to the power cord. The red-colored LED ring on the front of the device will go out indicating the device is powered off.
Can I adjust the volume?
Yes.
The volume can be adjusted. Press the berry color volume button to adjust the volume level. 5 levels are available for selection. Each button press will lead to the next level. The cycle of 1-5 will be repeated sequentially.
Speak With An Expert
Speak with our Life Safety Consultants to find the solution that best fits your lifestyle.
