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This backlight helps you quickly identify the Help Button’s location in the dark.
Press this button to make an emergency call to our Monitoring Center.
Smarti Voice Assist tells you your device’s battery level and cellular network strength. This device is serviced through AT&T. You can also do your testing through our voice response system (You can test your device totally on your own!)
This area picks up your voice when speaking with our emergency operator.
This is where audio from the emergency operator comes through once an emergency alarm has been initiated.
The power button turns on and off the device.
This is the location where the power source is inserted from the outlet to the Home 2.0. The Home 2.0 Backup Battery device lasts up to 32 hours.
This is the slot on the base station SIM chip provides cellular connection with Home 2.0.
This is for the manufacturer only. Volume Adjustment Button This button allows you to increase or decrease volume through the speaker.
10Volume Adjustment Button
This button allows you to increase or decrease volume through the speaker.
This button helps to easily pair your accessory bundle as well as any additional accessories to the Home 2.0 device with ease.
Home 2.0 Features
Embrace Voice Assist Technology
Activate self-testing and device status reporting with the simple press of a button. Smarti serves as a 1-stop informational hub for essential device information.
Enjoy Our Fastest Connection Speed Yet
Mobile 2.0 is connected anywhere with cellular service. It even features advanced location monitoring that uses 4G LTE, WiFi and GPS to ensure our best-ever connection speed.
Wear It Your Way
You can wear Mobile 2.0 two ways. Choose to clip the device to your clothing, or place it in your bag and snap your interchangeable Help Button into one of two included wearables – the necklace or wristband.
Connect Your Care Circle
Build a network of emergency contacts in the MyGuardian Portal that are instantly reachable in times of need. Your Care Circle can even view your location and/or activity, if desired.
Experience Care on Call
Our attentive, 24/7 Monitoring Center has your back in times of duress. We keep essential information instantly accessible while simultaneously safeguarding your privacy.
Fall Back on a Reliable Multi-Day Battery
1 full charge lasts 3-5 full days for peace of mind on-the-go. Mobile 2.0 is a reliably connected companion for extended weekends, outdoor excursions and more!
Reclaim Your Shower Time
Bathe in relaxation, knowing you have wearable, water resistant protection. Mobile 2.0 can be worn in the shower.
Forget You’re Wearing It
Mobile 2.0 is one of our most minimally invasive, lightweight designs weighing in at 1.7 ounces. A comparable mobile device is typically 2.5 ounces.
Illuminating LEDs
Your device is armed with 4 LED indicator lights designed to communicate charging status, cellular connectivity, battery life, and software updates so that you are never left in the dark.
Cleaning Home 2.0
We recommend that you clean Home 2.0 weekly to help ensure proper charging.
Using a soft cloth, gently rub the charging contacts on both the device and cradle to remove dirt, oil, and debris. You can use household cleaner, but be sure to spray it onto the cloth and not the device surface.
Using the Interchangeable Help Button with Your Necklace and Wristband
Your Interchangeable Help Button easily “pops” into both your necklace’s pendant and wristband’s watch frame. Simply hold the framing between your thumb and index fingers to “pop” the button out in or out of either wearable. Your necklace or wristband may serve as a discreet backup for when your base battery runs low.
Using the Help Button with Your Necklace and Wristband
Your interchangeable Help Button easily “pops” into both your necklace’s pendant and wristband’s watch frame. Simply hold the framing between your thumb and index fingers to “pop” the button out in or out of either wearable. Your necklace or wristband may serve as a discreet backup for when your base battery runs low.
Charging Home 2.0
Prepare the Charge
1 Upon receiving your device, plug the Power Adapter into the wall outlet. To avoid accidentally turning off your device, do not plug it into an electrical outlet that is controlled by a light switch.
Power Device On
2 Press the red power button to turn on. The Smarti Voice Assist will light up solid green. When the device connects to the network, it will state “Device Ready.” Pressing the button will power off the device as well.
Adjust Volume
Smarti Information + Testing for
Home 2.0
Your Home 2.0 has accessible voice reporting and built-in testing capabilities
Pressing Your Info Button
Press Smarti Voice Assist for one second to initiate reporting. After one beep, the device will verbalize “Release for device testing or continue to hold for the next option.”
Testing Your Device
If you continue to hold Smarti Voice Assist, testing will be triggered. The device will beep and say “Release for device testing or continue to hold for the next option.”
Press the Help Button for 3 seconds to test. You will be prompted to state your name to test the two-way microphone. When the test call has been completed, the device will say “Call Completed.”
If there is an issue with the device, Smarti will announce a code that will help our Customer Care team identify the issue. Please call 1.800.313.1191 to troubleshoot.
If the operator is unable to connect through the device, they will try calling you on your phone. Keep an eye on your phone in case it rings—it’s likely a call from us!
Using Your Lockbox
STEP 1: Enter your 4-digit, secret lockbox combination code
STEP 2: Open your lockbox
Using Your Lockbox
STEP 1: Enter your 4-digit, secret lockbox combination code
STEP 2: Open your lockbox
STEP 3: Place your key inside of your lockbox
STEP 4: Secure your lockbox
Know your Lights
Your Home 2.0 has 4 important light indicators
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Getting Started with Your Home 2.0
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